Facebook Ads Account get suspended is a common issue for advertisers/businesses using Facebook Ads as their primary online marketing platform. So, what are the reasons behind my account suspension? How can I recover a suspended account? Let’s explore the answers in this article.
Why Did My Facebook Ads Account Get Suspended?
Why did my Facebook Ads account get suspended? Why couldn’t I recover my account despite my efforts? While using Facebook Ads, you might overlook certain criteria to ensure long-term operation. So, read my content below to discover some reasons why Facebook Ads Accounts get suspended, helping you avoid this situation in the future.
Low Account Credibility
The status of a new account or an account with a history of violations can lead to a decrease in credibility. A new account typically needs time to build a track record for Facebook to evaluate and prioritize. Additionally, low account credibility may result from previous violations of Meta Advertising Policies. Any past advertising account violations lead to a detrimental consequence: Your advertising account is flagged by Facebook Ads as having low credibility.
Account with No or Low Spending History
An advertising account with little or no spending history is a reason for Facebook to evaluate it as a low-quality advertising account. Facebook often assesses the long-term nature of an account through its spending history and healthy activity when using Facebook Ads. Therefore, if you want to operate for the long term and avoid the risk of suspension, ensure regular and consistent spending for your advertising account.
To get better ad account with high spending history and high score account, your should refer Facebook Agency Account Rent from GDT Agency.
Your ads violate Meta Ads Policies
Violating policies is a major reason for suspension. As mentioned earlier, Facebook strongly dislikes activities that violate advertising policies. To avoid this, ads must comply with all of Facebook’s advertising regulations and policies. Additionally, they should be transparent and feature content that adheres to community standards.
Mismatched Payment Information with Facebook Profile
Discrepancies between payment information and information on the Facebook profile can lead to an account suspension. Verifying payment information is a crucial step to keep your account safe and functioning well on Facebook. If you don’t have a payment card with verified information, it’s advisable to set it up promptly to ensure a smooth experience with Facebook Ads.
Mismatched payment information
A few other objective reasons
There are cases where Facebook misunderstands advertising content. Yes, you didn’t hear it wrong. Of course, Mark can’t know exactly what’s happening with your ad; he only sets the terms, and AI serves for ad checks. And, of course, sometimes there will be misunderstandings.
In some other situations, there might be some suspicious activities from your ad account. Or sometimes, it may not even come from Facebook but rather from your direct competitors. I’ll list them below for you to understand better:
– Facebook has misunderstood when evaluating your ad: This happens in some cases where you unintentionally use harmful content, and Facebook may have misjudged.
– Competitors playing dirty: In situations where your ad is achieving certain values, competitors might resort to some harassment tactics and report your ads or account, leading to the suspension of your ad account.
– Multiple changes in admin rights, and Facebook misunderstands, considering it suspicious behavior.
Step-By-Step To Recover Facebook Ads Account Get Suspended
In the next section, I will guide you specifically on how to recover a suspended Facebook ads account through detailed instructions. I will also provide some notes to help you understand the nature of this account recovery process.
Recover through Meta Business Help
Step 1: Access the help center using the following link: https://business.facebook.com/business/help. Then, click on the ‘Contact Us’ section.
Step 2: Enter your account information.
Step 3: Provide a description of the current status of your account.
Recover through Facebook Help Center
Step 1: Access the link: https://www.facebook.com/help/contact/1937556639801443
Step 2: Fill in the required information. Then, select the disabled account you want to appeal.
Step 3: Provide additional reasons in the section “You can add more details about why we should restore your account”.
Step 4: Click on the “Send” button.
Some Notes During the Account Recovery Process
Notes during account recovery process
Here are some important notes during the appeal process to recover a suspended Facebook account. If you want to know how far the recovery process goes:
- The information you provide to Facebook support must be transparent and authentic.
- The more specific information you provide to the Facebook support team, the higher the chances of successfully recovering your account.
- In certain cases, Facebook support in your region may directly contact you to request additional information. It’s essential to promptly provide them with the necessary details for a swift account recovery process.
- The review speed depends on the pace of work of the Facebook staff. Typically, the response time is 24 – 48 hours, sometimes extending to 5 – 7 days. This duration is contingent on the volume of complaints Facebook needs to process
Conclusion
Understanding the reasons behind Facebook Ads Account suspension and the process of account recovery is crucial for maintaining a reputable and long-lasting Facebook Ads account. When utilizing Facebook Ads, it’s essential to adhere to Advertising Policies to avoid violations. Additionally, paying attention to the key points discussed in this article on “Why & How to Recover a Facebook Ads Account Get Suspended?” is vital. I hope you find success and have a positive experience using Facebook Ads.
